ISO 9001
Scope
Quality management system, used to manage and deliver services to each airline customer's requirements.
Awards and certifications
An award is recognition someone chose to give. A certification is a standard a third party audited against. This page keeps the two apart.
Recognition
Awards
Recognition from customer airlines and international bodies, most recent first.
2025
Excellent Catering Service Award 2025
EVA Air
2024
Excellent Catering Service Award 2024
EVA Air
2023
Excellent Catering Service Award 2023
EVA Air
2021
Certificate of Appreciation during COVID, 2020-2021
KLM Food & Beverage Team
2020
Outstanding Food Service by a Carrier in Asia
PAX International Readership Awards 2020
2019
Outstanding Food Service by a Carrier in Asia
PAX International Readership Awards 2019
2018
Best Economy Class Onboard Catering
Skytrax 2018
2018
The Most Outstanding Caterer in Asia, Best Performance of 2018
Asiana Airlines
2018
Thai SELECT certificate at THAIFEX – World of Food Asia 2018
Department of International Trade Promotion, Ministry of Commerce
2017
Best Economy Class Onboard Catering
Skytrax 2017
2017
Bronze medal, Sky Delight Awards 2017 international inflight meal competition, Moscow
Sky Service Forum 2017
2016
Outstanding Catering Performance Award 2016
Air Macau
2015
The Prime Minister's Industry Award 2015 for Logistics Development
Prime Minister's Industry Award
2015
Ranked 7th in the World's Best Airlines for Food 2015
Travel and Leisure Magazine Awards 2015
THAI Catering has been recognised by customer airlines and international bodies continuously since 1980. The complete list is published on the main THAI Catering site.
Standards
System certification
The management systems certified by third-party organisations, for international recognition and to reduce what customers spend on audits.
HACCP
Scope
Hazard analysis and critical control points, controlling the hazards food can carry across the whole production process.
GHP
Scope
Good hygiene practices, the prerequisite programme that HACCP is built on.
Halal
Scope
Halal food management system, covering the halal kitchen with its own area, equipment and storage.
Hal-Q
Scope
Halal quality management, applied alongside halal certification on the production lines.
ISO 14001
Scope
Environmental management system, matching the mission commitment to reduce the pollution production creates.